About Me
I’m Ben Ho, founder and CEO of Lychee Intelligence. I lead a team building enterprise AI products and solutions, with technical focus on LLM, RAG, AI Agent, and voice technologies.
Previously built a SaaS platform from 0 to 1 serving 3,000+ business clients, gaining deep cross-industry experience in product development and commercialization. This blog is where I distill AI trends, share architecture insights, and offer business observations.
LinkedIn · Threads · X (Twitter)
Company Track Record
Current: AI Products & Solutions (2023 – Present)
- Enterprise AI product development: LLM applications, voice technologies (TTS / ASR), RAG knowledge retrieval
- Serving clients in finance, insurance, and manufacturing
SaaS Product Experience (2016–2022)
- Built a marketing automation platform from 0 to 1, serving 3,000+ business clients
- Selected for LINE Protostar program; received strategic investment from cacaFly
Awards & Recognition
- Malaysia Technology Expo (MTE) Gold Medal — Insurance industry virtual receptionist
- Hsinchu Star — Hsinchu Science Park innovation program
Industry Speaking
Featured Events
DigiAsia — Panel Discussion
Event: DigiAsia 2022 · Date: 2022/11/19 · Venue: Taipei Expo Park
Asia’s most iconic international digital and creative event, bringing together industry leaders from 14 regions. In this panel, I explored how new technologies solve business pain points from a strategy perspective — bridging the gap from technical feasibility to business sustainability, which is the most critical capability in enterprise digital transformation.
Event website · Coverage (Yahoo)
Meet Taipei — Innovation & Entrepreneurship Carnival
Event: Meet Taipei 2020 · Date: 2020/11/19 · Venue: Yuanshan Expo Park
Taiwan’s largest innovation and entrepreneurship festival. Shared how to build deep customer engagement through LINE Official Accounts and how marketing automation tools help enterprises improve customer loyalty.
Event website · Coverage (China Times)
Martech Asia — Smart Retail x MarTech Key Trends
Event: Martech Asia 2020 · Date: 2020/9/15 · Venue: GIS NTU Convention Center
Asia’s only in-person MarTech summit. Explored how post-pandemic consumer behavior shifts create new opportunities, and how data analytics helps enterprises adapt and drive growth.
Event website · Coverage (INSIDE)
cacaFly #Next Digital Forum — Proactive Customer Relationship Management
Event: cacaFly #Next · Date: 2020/10/21 · Venue: Songshan Cultural and Creative Park
cacaFly’s annual industry summit. Shared how to build strong customer relationships through digital tools and marketing strategies in a rapidly changing market.
Startup Gathering No.118 — The MarTech Data Battle
Event: Startup Gathering · Date: 2020/10/21 · Venue: Your Space Community Hub
Core insight: Data itself has no value — the insights behind data do. Shared a complete framework from data thinking to strategy execution.
Other Talks & Workshops
| Year | Topic | Venue |
|---|---|---|
| 2023/12 | AI Development Trends & Industrial Applications | National Taipei University of Technology |
| 2023/10 | AI Trends & Future Industrial Applications | Shih Hsin University |
| 2023/10 | Generative AI Trends & Chatbot Implementation | NTUT EMBA |
| 2023/06 | ChatGPT x E-Commerce Workshop | Shih Chien University · Coverage |
| 2023/03 | ChatGPT Workshop (with Microsoft Taiwan) | National Taipei University of Technology |
| 2022/11 | Decentralized Finance & Blockchain Technology | National Taipei University of Technology |
| 2022/05 | Chatbot & Web3 Applications | National Chengchi University |